View FAQ and Troubleshooting
Step 1 of 10
Find "DEVICE & APP HELP"
Select MYVUSE to open the app.
Step 2 of 10
Find "DEVICE & APP HELP"
Tap the menu icon.
Step 3 of 10
Find "DEVICE & APP HELP"
Tap DEVICE & APP HELP.
Step 4 of 10
View device and app FAQ
Tap SEE ALL FAQS.
Step 5 of 10
View device and app FAQ
Tap the desired question to see the answer.
Step 6 of 10
View device and app FAQ
Tap arrow left.
Step 7 of 10
View device and app Troubleshooting
Tap TROUBLESHOOTING.
Step 8 of 10
View device and app Troubleshooting
Select the problem you’re experiencing.
Step 9 of 10
View device and app Troubleshooting
Follow the instructions to see possible solutions.
Step 10 of 10
Return to the home screen
Slide your finger upwards starting from the bottom of the screen to return to the home screen.