Warning: Vaping products contain nicotine, a highly addictive chemical. Health Canada.
VUSE ePod 2+

Troubleshooting

What do you need help with?

I can't access the MYVUSE app

If you can't access the MYVUSE app, there may be several causes of the problem.

The included QR code isn’t recognized by your phone

If you can’t use the QR code you received with your device, enter a URL to take you to the digital leaflet.

Solution: Instead of using the QR code, open a browser and enter the following URL: https://www.vuse.com/ca/en/myvuseapp-download

Did this solve your problem?

Vuse products may be harmful to health and contain nicotine which is addictive. VUSE PRODUCTS ARE NOT SUITABLE FOR USE BY: persons who are not adults; persons who are under the legal age to purchase vaping products; persons who are allergic/sensitive to nicotine; pregnant or breast-feeding women; persons who have been advised to avoid using tobacco or nicotine products for medical reasons; persons with reduced physical, sensory, mental capabilities or lack of experience/knowledge unless they are under supervision or have been given instructions concerning the use of the product by a person responsible for their safety; and persons with an unstable heart condition, severe hypertension or diabetes. Keep Vuse products out of reach of children.

© Imperial Tobacco Company Ltd., 3711 Saint-Antoine Street West, Montreal, QC H4C 3P6