Warning: Vaping products contain nicotine, a highly addictive chemical. Health Canada.
VUSE ePod 2+


What do you need help with?

I can't log on to the MYVUSE app

If you can't log on to the MYVUSE app for your device, there may be several causes of the problem.

The MYVUSE app doesn’t recognize my email address or password

To log on to the MYVUSE app, you must enter the correct credentials.

Solution: Check, if you’ve entered the correct credentials. If you forgot your password, use the "Forgot password” function to create a new one. Finally, check that you're logging on using the right country and province (your VUSE account is valid only in the country and province where you created it).

Did this solve your problem?

Vuse products may be harmful to health and contain nicotine which is addictive. VUSE PRODUCTS ARE NOT SUITABLE FOR USE BY: persons who are not adults; persons who are under the legal age to purchase vaping products; persons who are allergic/sensitive to nicotine; pregnant or breast-feeding women; persons who have been advised to avoid using tobacco or nicotine products for medical reasons; persons with reduced physical, sensory, mental capabilities or lack of experience/knowledge unless they are under supervision or have been given instructions concerning the use of the product by a person responsible for their safety; and persons with an unstable heart condition, severe hypertension or diabetes. Keep Vuse products out of reach of children.

© Imperial Tobacco Company Ltd., 3711 Saint-Antoine Street West, Montreal, QC H4C 3P6