My device's battery life is short

I can't unlock my device using the side button.

The device vibration function isn’t working

The vibration function isn't aligned with the LED

The MYVUSE app doesn’t recognize my device after Bluetooth pairing

My device disconnects as soon as I exit the MYVUSE app

Changes in CLOUD CONTROL settings do not apply to my device.

The battery level shown in the MYVUSE app doesn't match the device battery level

I can't lock or unlock my device

My device isn’t vibrating when I use the FIND MY VAPE function

I forgot my PIN for reinstalling the MYVUSE app.

Live Chat with our customer care team isn’t working

I'm receiving too many notifications or duplicate notifications in the MYVUSE app

The MYVUSE app is crashing or not working as intended

My device isn’t producing any vapour

My device is turning itself off