Warning: Vaping products contain nicotine, a highly addictive chemical. Health Canada.
VUSE ePod 2+


What do you need help with?

I forgot my PIN for reinstalling the MYVUSE app.

If you can't use your PIN for the MYVUSE app, there may be several causes of the problem.

You've entered an incorrect PIN

If the PIN entered is incorrect, the MYVUSE app can't start after reinstallation.

Solution: Use the “Forgot PIN” function to create a new PIN using the secret answer to the secret question. Once you created a new PIN, all your information is recovered. If you forgot both PIN and secret answer, you can still create a new PIN but all your previous preferences and data are lost.

Did this solve your problem?

Vuse products may be harmful to health and contain nicotine which is addictive. VUSE PRODUCTS ARE NOT SUITABLE FOR USE BY: persons who are not adults; persons who are under the legal age to purchase vaping products; persons who are allergic/sensitive to nicotine; pregnant or breast-feeding women; persons who have been advised to avoid using tobacco or nicotine products for medical reasons; persons with reduced physical, sensory, mental capabilities or lack of experience/knowledge unless they are under supervision or have been given instructions concerning the use of the product by a person responsible for their safety; and persons with an unstable heart condition, severe hypertension or diabetes. Keep Vuse products out of reach of children.

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