Warning: Vaping products contain nicotine, a highly addictive chemical. Health Canada.
VUSE ePod 2+

Troubleshooting

What do you need help with?

My device's battery life is short

If your device uses too much power and the battery life is short, there may be several causes of the problem.

Low power mode has been turned off

By turning on Low power mode you can reduce the power consumption.

Step 1 of 6

Choose default setting

Select nuviu and go to my.vuse.com to open the app.

Step 2 of 6

Choose default setting

Tap the CLOUD CONTROL icon.

Step 3 of 6

Choose default setting

Select the desired default setting.

Step 4 of 6

Choose manual setting

Tap and drag the indicator up or down to select the desired setting manually.

Step 5 of 6

Turn low power mode on or off

Tap the indicator next to "Low-power Mode" to turn the function on or off.

The LED flashes white and your device vibrates when the function is being turned on or off.

Step 6 of 6

Return to the home screen

Slide your finger upwards starting from the bottom of the screen to return to the home screen.

Did this solve your problem?

Vuse products may be harmful to health and contain nicotine which is addictive. VUSE PRODUCTS ARE NOT SUITABLE FOR USE BY: persons who are not adults; persons who are under the legal age to purchase vaping products; persons who are allergic/sensitive to nicotine; pregnant or breast-feeding women; persons who have been advised to avoid using tobacco or nicotine products for medical reasons; persons with reduced physical, sensory, mental capabilities or lack of experience/knowledge unless they are under supervision or have been given instructions concerning the use of the product by a person responsible for their safety; and persons with an unstable heart condition, severe hypertension or diabetes. Keep Vuse products out of reach of children.

© Imperial Tobacco Company Ltd., 3711 Saint-Antoine Street West, Montreal, QC H4C 3P6