Warning: Vaping products contain nicotine, a highly addictive chemical. Health Canada.
VUSE ePod 2+

Troubleshooting

What do you need help with?

I can’t create a VUSE account

If you can't create a VUSE account, there may be several causes of the problem.

The MYVUSE app will not accept your date of birth when signing up

To create a new VUSE account, you must enter the correct date of birth.

Solution: Be sure that you’ve entered the correct date of birth. You have to be at least 19 years old to use the MYVUSE app.

Did this solve your problem?

Vuse products may be harmful to health and contain nicotine which is addictive. VUSE PRODUCTS ARE NOT SUITABLE FOR USE BY: persons who are not adults; persons who are under the legal age to purchase vaping products; persons who are allergic/sensitive to nicotine; pregnant or breast-feeding women; persons who have been advised to avoid using tobacco or nicotine products for medical reasons; persons with reduced physical, sensory, mental capabilities or lack of experience/knowledge unless they are under supervision or have been given instructions concerning the use of the product by a person responsible for their safety; and persons with an unstable heart condition, severe hypertension or diabetes. Keep Vuse products out of reach of children.

© Imperial Tobacco Company Ltd., 3711 Saint-Antoine Street West, Montreal, QC H4C 3P6